JETT Aircraft
Improving customer experiences and exposing new growth opportunities for private aviation
Fitness One is changing the fitness industry by offering transparency, hospitality, and value. As a corporation, they hold technology as an asset to their member base and are willing to venture into cutting-edge applications to provide a 24-hour service beyond the doors of their clubs.
Check out Fitness OneSmallWorld helped us with everything from rebuilding our membership software from the ground-up to developing our new marketing strategy and interior club graphics.
Zachary Wood, Director of Club Development, Fitness One
The ventures between SmallWorld and Fitness One involved explorarion into cutting-edge technology. Our methods included dividing development into two platforms: member acquisition and member retention. This included construction of iOS, Android, Web, FireTV, and access control applications. Our strategies involved applying machine learning and comprehensive artificial intelligence to provide the simplest end-user experience.
SmallWorld welcomed Fitness One into the Northwest Arkansas area by working side by side in order to complete each project in sprints. This close collaboration resulted in a speedy delivery for multiple projects that would normally take several months to complete. Any business wanting a truly lean, agile process should consider their level of collaboration.
Taking the time to truly understand the mission and motivation behind the work within the context of the Fitness One was vital in helping SmallWorld create a new brand that represented the core values of Fitness One, while staying true to the great work of the Fitness One.
"There’s a real sense of care in what they are doing. Fitness One naturally looked towards helping others. If we didn’t emphasize this in their brand, imagery, and technology developed, we wouldn't have done our jobs. The weight of this responsibility was an important driver in pushing the Fitness One and Kokoon brands to reflect the overall importance and scale."
Jacob Hedges, Executive Creative Director
Improving customer experiences and exposing new growth opportunities for private aviation